Notices, Terms and Conditions:
If you have a problem with the services provided by this credit union, please contact us at:
Port Arthur Community FCU3100 Central Mall DrivePort Arthur, TX 77642(409) 729-7938 or(409) 729-7948 fax
Notice to Credit Union MembersThis Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. Any member wishing to file a complaint against the Credit Union should contact the Texas Credit Union Department through one of the means indicated below:Texas Credit Union Department914 East Anderson LaneAustin, Texas 78752-1699Phone – (512) 837-9236Fax – (512) 832-0278E-mail –
Website – www.tcud.state.tx.us
Please note that the Department does not have authority to resolve contractual disputes or undocumented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve the situation.
Member Identification Requirements
In accordance with Section 326 of the USA Patriot Act signed October 26, 2001, Port Arthur Community is required to obtain a copy of the documents used in identifying our new account members and in identifying signatory individuals added to an existing or new account. In some cases, identification will be requested because original documentation was not obtained with the opening of the account, or the Credit Union is unable to form a reasonable belief that it knows the true identity of the existing member. In all cases, protection of our member’s identity and confidentiality is the Credit Union’s pledge to you.
To report a lost/stolen debit card please call the 24 hour hotline - 1-800-791-2525
To report a lost/stolen credit card please call the 24 hour hotline - 1-800-442-4757
Monday - Friday
9:00 am to 5:00 pm
Port Arthur Community Federal Credit Union3100 Central Mall DrivePort Arthur, TX 77642Phone Numbers:(409)729-7938(409) 729-7948 FAX
10.50 % APR
7.90 % APr
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Your savings federally insured to at least $250,000 through the National Credit Union Administration (a U.S. Government Agency) and backed by the full faith and credit of the United States Government.